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Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:16 am
by DaveO
WarriorWinger wrote: βFri Jul 16, 2021 10:01 am
DaveO wrote: βFri Jul 16, 2021 9:59 am
Well now I get a booking choice but it doesn't recognise my client code!
I still cant get on the site, the map of the stadium is not showing up at all
Only "works" using Google Chrome. Firefox and Microsoft Edge still show a blank screen
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:19 am
by josie andrews
DaveO wrote: βFri Jul 16, 2021 9:59 am
Well now I get a booking choice but it doesn't recognise my client code!
Iβve had that then it goes off again

Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:20 am
by DaveO
josie andrews wrote: βFri Jul 16, 2021 10:15 am
And why do they have to outsource ticketing to an outside online ticketing company? Why canβt they use their own?
Because it's cheaper than employing an IT department to do it for you. Lots of rules ands regs about holding data as well which you can effectively outsource compliance with by doing this.
That said given this farce the club should look for another supplier, starting today. It's a basic ecommerce site not NASA launching a rocket.
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:20 am
by josie andrews
https://futureticketing.ie/
This is the outsourced ticketing company! The future is sh**e

Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:22 am
by josie andrews
DaveO wrote: βFri Jul 16, 2021 10:20 am
josie andrews wrote: βFri Jul 16, 2021 10:15 am
And why do they have to outsource ticketing to an outside online ticketing company? Why canβt they use their own?
Because it's cheaper than employing an IT department to do it for you. Lots of rules ands regs about holding data as well which you can effectively outsource compliance with by doing this.
That said given this farce the club should look for another supplier, starting today. It's a basic ecommerce site not NASA launching a rocket.
Thanks for the reply Dave. Itβs still crap!
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:26 am
by fozzieskem
What a shambles as usual
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:32 am
by DaveO
josie andrews wrote: βFri Jul 16, 2021 10:22 am
DaveO wrote: βFri Jul 16, 2021 10:20 am
josie andrews wrote: βFri Jul 16, 2021 10:15 am
And why do they have to outsource ticketing to an outside online ticketing company? Why canβt they use their own?
Because it's cheaper than employing an IT department to do it for you. Lots of rules ands regs about holding data as well which you can effectively outsource compliance with by doing this.
That said given this farce the club should look for another supplier, starting today. It's a basic ecommerce site not NASA launching a rocket.
Thanks for the reply Dave. Itβs still crap!
I know. I work in IT and you nor anyone else wouldn't be able to make a payment via the internet from your bank at all if the software I work in went belly up like this so when this sort of thing happens I am not very sympathetic toward the software company. Time to bin off Future Ticketing & find a reliable supplier.
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:39 am
by WarriorWinger
DaveO wrote: βFri Jul 16, 2021 10:16 am
WarriorWinger wrote: βFri Jul 16, 2021 10:01 am
DaveO wrote: βFri Jul 16, 2021 9:59 am
Well now I get a booking choice but it doesn't recognise my client code!
I still cant get on the site, the map of the stadium is not showing up at all
Only "works" using Google Chrome. Firefox and Microsoft Edge still show a blank screen
Tried using Chrome and IE, getting the same results for both, looks like I will be sitting on the corner behind the screen, if I ever get on that is
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:46 am
by DaveO
WarriorWinger wrote: βFri Jul 16, 2021 10:39 am
DaveO wrote: βFri Jul 16, 2021 10:16 am
WarriorWinger wrote: βFri Jul 16, 2021 10:01 am
I still cant get on the site, the map of the stadium is not showing up at all
Only "works" using Google Chrome. Firefox and Microsoft Edge still show a blank screen
Tried using Chrome and IE, getting the same results for both, looks like I will be sitting on the corner behind the screen, if I ever get on that is
They should stop the "sale" of tickets today and start from scratch again tomorrow when they have the site back up. That would be the fair way to do it.
Re: Wakefield tickets for ST holders
Posted: Fri Jul 16, 2021 10:49 am
by josie andrews
DaveO wrote: βFri Jul 16, 2021 10:32 am
josie andrews wrote: βFri Jul 16, 2021 10:22 am
DaveO wrote: βFri Jul 16, 2021 10:20 am
Because it's cheaper than employing an IT department to do it for you. Lots of rules ands regs about holding data as well which you can effectively outsource compliance with by doing this.
That said given this farce the club should look for another supplier, starting today. It's a basic ecommerce site not NASA launching a rocket.
Thanks for the reply Dave. Itβs still crap!
I know. I work in IT and you nor anyone else wouldn't be able to make a payment via the internet from your bank at all if the software I work in went belly up like this so when this sort of thing happens I am not very sympathetic toward the software company.
Time to bin off Future Ticketing & find a reliable supplier.
Definitely
