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Re: Wakefield tickets for ST holders

Posted: Sun Jul 18, 2021 3:23 pm
by ian.birchall
That's just the point. If we can have 25k in at once (IL wishes) season ticket holders should all have their own seat and everyone else just gets what is available as in pre covid times. If the Club computer wallahs cannot sort that out get Mike on the job.

Re: Wakefield tickets for ST holders

Posted: Sun Jul 18, 2021 3:51 pm
by moto748
I'd tend to agree. At the very least, get that sorted in time for the next home game.

I've ordered a ticket for Wakey, anyway, and I will attend, for the first time in what seems like forever. I wouldn't want to get out of the habit of watching live rugby.

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 6:42 am
by Suzieb
My husband and myself were going to go to this match but as ex season ticket holders as yet we do not know when we can purchase a ticket when are they going to tell us on Thursday not good enough we are now not bothering if they carry on like this they will have no supporters left poor very poor

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 7:08 am
by josie andrews
Suzieb wrote: Mon Jul 19, 2021 6:42 am My husband and myself were going to go to this match but as ex season ticket holders as yet we do not know when we can purchase a ticket when are they going to tell us on Thursday not good enough we are now not bothering if they carry on like this they will have no supporters left poor very poor
In the opening post!

general sale from 9am Tuesday.

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 7:23 am
by josie andrews
Caboosegg wrote: Sun Jul 18, 2021 2:56 pm
josie andrews wrote: Sun Jul 18, 2021 1:38 pm
ian.birchall wrote: Sat Jul 17, 2021 8:34 pm Why the kerfuffle. From Monday clubs could have capacity crowds if they want can't they. Has nobody got their 'normal' season tickets now??
Big crowd at Huddersfield last night, reported on talk live as 2000.
Because it’s a free for all & people are taking other fans season tickets seats & not their own, you just get a seat!
This has annoyed me since we went back, my seat was low down in the middle of the east stand.

I've only been able to get tickets really high up or in bad positions since this online reserve system came in.

I moved my seat after 20 years to a seat low down at the start of the 2020 non season, because of a couple of disabilities.

I did ring the ticket office when it was first said that ST seats weren’t allocated for this season, & was told not to worry as registered disabled supporters would be looked after.

When we were first allowed back it was okay because people with disabilities booked on the first day so always got my own seat.

But then we come to the lifting of restrictions & although I was lucky enough to get my seat this time, after the ticketing site constantly told me it didn’t recognise my client code!, my friend had to sit in the row in front, other friends on the same row couldn’t get their own seats, a friend who has a walking aid lost her seat and friends on the next block with a disabled child couldn’t get theirs on the front row! That’s just a couple I know of.

Also people who aren’t computer literate would also have problems with the new online booking system, and yes, I know they said they could ring up, but the lines were constantly engaged.

It is a flawed system IMO 🤨

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 8:11 am
by jaws1
Lets hope they have listened to the supporters about using the booking system its not rocket science to allocate your client code to your last seasons ticket/seat. They can be reserved and not sold to anyone apart from the supporter with the client code all the rest of the seats could be on open sale from day one.I know that the software might be lost with the takeover of the Phoenix but what happened to the Friends and Family booking system.

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 10:06 am
by EDINBURGH-WARRIOR
As far as I am aware you cannot retrieve your booking history from previous seasons on this system .
I emailed the club regarding tickets purchased for last season Magic Weekend to find out if last year's bookings were valid for this year giver all the restrictions in place and how many I had purchased. Still waiting on a reply since July 1st


Regards EW

Re: Wakefield tickets for ST holders

Posted: Mon Jul 19, 2021 12:50 pm
by First Try Tickle
Tried to book 2 tickets on Friday, but the system crashed mid way through. Over the weekend and today it will not recognize my client code. Tried the ticket office and been on hold 15 minutes.

Not sure why they couldn't just email the tickets out for the game, I must be allocated one as a season ticket holder.