I used to sit next to my great nephew, I started taking him to games when he was 6, he’s now 29, but moved my seat at the end of 2020 for the 2021 season lower down because I struggle with the steps now. We had sat in the same seats since the move to the DW.
I became a great, great aunt in the November when I moved my seat.
So when the new season tickets renewal for 2021 went on sale my nephew phoned to reserve my old seat for his daughter. He was told they couldn’t reserve it because of Covid & having to just allocate seats until the rules about seating changed, but she was given a client code.
They only managed to sit in their own seats when the rules about social distancing were lifted later in the season.
He went online to renew the three seats in the Boston Stand for the 2022 season, two worked but his daughters client code didn’t. He thought it was just an error. But when he rang the ticket office the seat reserved for his daughter had been sold when they went on general sale last week!
So now we are waiting to see what happens when the ticket office get in touch with the person to tell them the seat has been sold to them in error!
Someone said that Warriors season ticket details were lost when the new ticketing system was brought in. I was one of those whose client code, which I’d had from the year dot, ended up with a Latics client code & had to have a new code generated! I was even getting marketing emails from Latics!
What a shambles it has been since they went into administration! Ticket office staff were having to work off spreadsheets at the time & weren’t allowed access to the computers which held everyone’s details!!