WiganWarriorsFans.com

Great grandad Harry ball wrote: ↑Wed Feb 28, 2024 1:43 pm Auto-renewal, (senior) season ticket holder and shareholder of 40+ years. Payment taken in August. System apparently doesn't seem able to cope with this. Waited patiently for e-mail with activation code, didn't come. So like a good little boy, I e-mailed as requested. Few days later an activation code came back on a one line e-mail but with no other link/instruction. Went to ground, young lad (in his 1st year there) dealt with me, took my 2023 access card and the details, and then asked did I want a physical card. Yes please, was the answer- response was will be sent 'next week'. I then, from perusal of the various forums, find out that the physical cards won't be available this game and a paper ticket will be sent, apparently to be sent on Monday. It's now Wednesday, post has been. Ticket office not open this morning, 2 hours on phone wait. Can anyone give me any clue what to do next?

WarriorWinger wrote: ↑Wed Feb 28, 2024 1:48 pm

Great grandad Harry ball wrote: ↑Wed Feb 28, 2024 1:43 pm Auto-renewal, (senior) season ticket holder and shareholder of 40+ years. Payment taken in August. System apparently doesn't seem able to cope with this. Waited patiently for e-mail with activation code, didn't come. So like a good little boy, I e-mailed as requested. Few days later an activation code came back on a one line e-mail but with no other link/instruction. Went to ground, young lad (in his 1st year there) dealt with me, took my 2023 access card and the details, and then asked did I want a physical card. Yes please, was the answer- response was will be sent 'next week'. I then, from perusal of the various forums, find out that the physical cards won't be available this game and a paper ticket will be sent, apparently to be sent on Monday. It's now Wednesday, post has been. Ticket office not open this morning, 2 hours on phone wait. Can anyone give me any clue what to do next?

I requested a physical season ticket and was told the same, but I have since had an email with a print at home ticket attached, check your email (if you have one) as it may have been emailed to you, you have to scroll all the way to the bottom for the attachement, hope this helps

moto748 wrote: ↑Wed Feb 28, 2024 4:23 pm I thought I was sorted, but it seems not.

I've got the client code, and have activated (I think). I wasn't sure whether I'd already done it, or not, so I just tried to input the code to activate again, and it says, your account is already activated (good), but there's a error on the page, wrong password, use the 'forgotten password' link. And that link doesn't lead anywhere. So I don't even know whether to expect a ticket for Hudds. One thing I'm not prepared is spend ages hanging on the phone to the ticket office. If this can't be sorted electronically, I'll make do with watching on the telly.

moto748 wrote: ↑Wed Feb 28, 2024 4:30 pm I'm logged in now, but if I click on the 'head and shoulders' icon. I get, No Upcoming Games, and No Notifications. Buy Tickets is an option, but I don't want to buy a ticket; I paid for an ST months ago!