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Re: Season Tickets.

Posted: Fri Nov 24, 2017 5:24 pm
by Steve-25
just tried to renew online, the website wants to charge me full price for auto renewing with a £5 charge also . Seriously concidering not renewing now if this is how they treat people .

Re: Season Tickets.

Posted: Wed Dec 06, 2017 9:19 am
by Fujiman
I signed up using auto renew on line and have kept checking to see if the money had been taken etc. Getting worried and received an email last night asking why i hadn't renewed. Just phoned ticket office and it mustn't have been processed.The process went through as far as I was aware and thought all in order. Just seeing if anyone else has had an issue?

Re: Season Tickets.

Posted: Wed Dec 06, 2017 10:34 am
by josie andrews
I did the auto renew online & I got an email telling me my payment would be taken out of the bank on 20th November & it was.

But I have still texts & emails asking me if I’ve renewed, I think it’s an automatic thing!

Re: Season Tickets.

Posted: Wed Dec 06, 2017 10:58 am
by Fujiman
josie andrews wrote:I did the auto renew online & I got an email telling me my payment would be taken out of the bank on 20th November & it was.

But I have still texts & emails asking me if I’ve renewed, I think it’s an automatic thing!
It must be. Anyway hopefully get it sorted tonight. Very helpful over the phone

Re: Season Tickets.

Posted: Wed Dec 06, 2017 12:00 pm
by Wandering Warrior
josie andrews wrote:I did the auto renew online & I got an email telling me my payment would be taken out of the bank on 20th November & it was.

But I have still texts & emails asking me if I’ve renewed, I think it’s an automatic thing!
+1

I heard that sales weren't going very well and the person that told me that wasn't renewing. He had a phone call and got offered a further discount which he still declined!
He's tighter than cramp tbh.