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Re: Cup tie
Posted: Mon Mar 18, 2024 2:59 pm
by munromagic
Went down to ticket office at 10-30 but could'nt be bothered to queue. Went back at 2pm and queued for 15 mins. Paid for my 4 tickets plus 50p as I wanted paper tickets. When we had finished she said that I could pick up tickets on Friday at any time before kick off. I asked if ticketing problems were near to being resolved and she said 'yes'. Why am I not that confident??
Re: Cup tie
Posted: Mon Mar 18, 2024 4:26 pm
by josie andrews
What’s so bloody annoying about this ticketing site is it would not allow me to buy saints or cup tickets, didn’t recognise me as a season ticket holder for these games, but I could buy for the wheelchair final game Wigan Warriors v Catalan!
Re: Cup tie
Posted: Mon Mar 18, 2024 4:26 pm
by Steve-25
Just got our print at home tickets e-mailed to us .
Re: Cup tie
Posted: Mon Mar 18, 2024 4:36 pm
by walshiered
I also went to the ticket office and because it was a straightforward query (only wanted 2 adult concessions for Friday I was sent to the shorter queue. The young man sorted my tickets as I took my old season tickets with me, I asked about our client codes and he gave them to me and asked how I wanted my Tickets, I said an email would be fine and also said that the reason they could not print tickets was because the digital/ bar code programme was not working properly.
When I got home a lovely lady called Jo rang me as I had sent an email on Sat about not being able to access the client site, she took me through it and spent 20 mins to make sure everything was fine for me and I was happy about using it in future. I couldn't fault her patience as I am not that computer savvy but we did it. So if anyone knows Jo then please thank her for me.
Re: Cup tie
Posted: Mon Mar 18, 2024 5:10 pm
by southportcdm
Thought I'd outwit the system by going on today just after 17:00 to get my (reserved as a season ticket holder) tickets that I've not had access to so far. I still don't have access. If it's not sorted in the next couple of hours I'll stay at home on Friday and listen on the club website (if it works). Shambles.
Re: Cup tie
Posted: Mon Mar 18, 2024 5:23 pm
by josie andrews
southportcdm wrote: ↑Mon Mar 18, 2024 5:10 pm
Thought I'd outwit the system by going on today just after 17:00 to get my (reserved as a season ticket holder) tickets that I've not had access to so far. I still don't have access. If it's not sorted in the next couple of hours I'll stay at home on Friday and listen on the club website (if it works). Shambles.
I’ve bought mine from the ticket office but I still don’t have any tickets or reserved seating in my account!
Re: Cup tie
Posted: Mon Mar 18, 2024 5:27 pm
by josie andrews
walshiered wrote: ↑Mon Mar 18, 2024 4:36 pm
I also went to the ticket office and because it was a straightforward query (only wanted 2 adult concessions for Friday I was sent to the shorter queue. The young man sorted my tickets as I took my old season tickets with me, I asked about our client codes and he gave them to me and asked how I wanted my Tickets, I said an email would be fine and also said that the reason they could not print tickets was because the digital/ bar code programme was not working properly.
When I got home a lovely lady called Jo rang me as I had sent an email on Sat about not being able to access the client site, she took me through it and spent 20 mins to make sure everything was fine for me and I was happy about using it in future. I couldn't fault her patience as I am not that computer savvy but we did it. So if anyone knows Jo then please thank her for me.
Hey, glad you’ve got sorted. The ticket office staff are brilliant I cannot fault them it’s just this official ticketing platform. They can’t understand why it states I’m a season ticket holder but won’t let me buy tickets except for the wheelchair championship final Saturday 6th April!
Re: Cup tie
Posted: Mon Mar 18, 2024 6:12 pm
by endoman
Supposed to be on general sale at 5pm. Club post on Facebook to confirm this. Of course I login and can’t buy any. Ticketmaster are really not covering themselves in glory, and neither are the club. Might just buy from Sheffield .
Re: Cup tie
Posted: Mon Mar 18, 2024 6:32 pm
by doc
Got mine emailed to me today. Printed off at work. Just hope they sort the STs out before the next home match.
Re: Cup tie
Posted: Mon Mar 18, 2024 6:45 pm
by southportcdm
Just went back onto the site and the seats had magically appeared. Luckily nobody had taken our seats so we bought a couple of tickets. The site implied that they'd be posted but I'm expecting them to be emailed. Last time they did both! If you've not been able to get your tickets online so far I suggest you give it one more try. From the site showing seat availability, there are, not surprisingly, loads left.
