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The web site still says 9th in the headline and 19th in the body of the text. I have messaged the club but had no response.josie andrews wrote: ↑Mon Mar 25, 2024 7:23 pm It is the 19th the club have now altered it on the website as have I with the post. Should have noticed it at the time of posting
Or by me!WarriorWinger wrote: ↑Mon Mar 25, 2024 4:47 pmI think the point being made was that the body of the article says it is on the 9th, so no proof reading involved from the club
ApologiesGot mine too, but I was patient as I knew they would eventually get round to it.Ipinwigan wrote: ↑Tue Mar 26, 2024 8:05 am Finally got my £25 refund for the Huddersfield match yesterday, 3 weeks after the match and the Club's promise that all tickets purchased prior to the £5 offer, would receive a refund within 72 hours.
Only took 4 emails to finally get my refund.
I think I will wait to hear if the online ticketing system is working correctly before purchasing a ticket for the Cas game.
Is the system now sorted or not?josie andrews wrote: ↑Tue Mar 26, 2024 8:16 amGot mine too, but I was patient as I knew they would eventually get round to it.Ipinwigan wrote: ↑Tue Mar 26, 2024 8:05 am Finally got my £25 refund for the Huddersfield match yesterday, 3 weeks after the match and the Club's promise that all tickets purchased prior to the £5 offer, would receive a refund within 72 hours.
Only took 4 emails to finally get my refund.
I think I will wait to hear if the online ticketing system is working correctly before purchasing a ticket for the Cas game.
The ticket office have had so much hassle, through no fault of their own I must add, since the start of the season. The new ticketing system has been a struggle for both clubs.
I did hear that apparently the old ticketing company promised to send all details of season ticket holders to the new ticketing system company, but then reneged on the agreement which has caused all these problems.
That would just shine a light on how poorly the club have managed this change. When moving to new systems ensuring the database is working is a key milestone for go live.josie andrews wrote: ↑Tue Mar 26, 2024 8:16 amGot mine too, but I was patient as I knew they would eventually get round to it.Ipinwigan wrote: ↑Tue Mar 26, 2024 8:05 am Finally got my £25 refund for the Huddersfield match yesterday, 3 weeks after the match and the Club's promise that all tickets purchased prior to the £5 offer, would receive a refund within 72 hours.
Only took 4 emails to finally get my refund.
I think I will wait to hear if the online ticketing system is working correctly before purchasing a ticket for the Cas game.
The ticket office have had so much hassle, through no fault of their own I must add, since the start of the season. The new ticketing system has been a struggle for both clubs.
I did hear that apparently the old ticketing company promised to send all details of season ticket holders to the new ticketing system company, but then reneged on the agreement which has caused all these problems.
