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moto748 wrote: ↑Mon Sep 23, 2024 9:00 pm Frankly I meant to go to the ticket office today, but forgot all about it! I'll try tomorrow.

Charriots Offiah wrote: ↑Mon Sep 23, 2024 10:48 pm

moto748 wrote: ↑Mon Sep 23, 2024 9:00 pm Frankly I meant to go to the ticket office today, but forgot all about it! I'll try tomorrow.

Good move, you would still be drying out.

the_cow wrote: ↑Tue Sep 24, 2024 1:41 pm Just wondering if anyone can help- I have just bought my tickets for the semi through my WW ticket account. I have the confirmation email but there is nothing attached- is this an error or will the tickets be sent at a later date or am I to use my season ticket plastic pass for entrance at the turnstile? Can anyone who doesn't have a season ticket but have bought tickets for the semi confirm if they have had a pdf with their ticket confirmation?

The whole process of buying has been an absolute disgrace from my perspective. I have two season tickets- one for me and one for my son (under 18) both linked to my email account. The club haven't linked the two accounts on their system (despite requesting this earlier in the season when I had another challenge trying to buy some tickets and having to call the ticket office). When I logged on to try to buy semi tickets, it logs me on as my son and would only allow me to buy his ticket / seat. Having tried to call the ticket office four times yesterday and to be told I was '28th in the queue' each and every time, I gave up on basis of buying today online. The ticket system was then down this morning when I tried again and wasn't showing any tickets available to buy. Finally it now works, but I was apparently timed out of buying the tickets whilst the payment was processing but have a confirmation email (with no attachments) and the money has been drawn against my bank account. I am that peeved with the process that I am writing to the club to request my 2 x £5 discount on the full price I have had to pay to buy 2 tickets as their system is not fit for purpose. God knows what will happen if I try to get tickets for the Grand Final if we get there.

the_cow wrote: ↑Tue Sep 24, 2024 1:41 pm Just wondering if anyone can help- I have just bought my tickets for the semi through my WW ticket account. I have the confirmation email but there is nothing attached- is this an error or will the tickets be sent at a later date or am I to use my season ticket plastic pass for entrance at the turnstile? Can anyone who doesn't have a season ticket but have bought tickets for the semi confirm if they have had a pdf with their ticket confirmation?

The whole process of buying has been an absolute disgrace from my perspective. I have two season tickets- one for me and one for my son (under 18) both linked to my email account. The club haven't linked the two accounts on their system (despite requesting this earlier in the season when I had another challenge trying to buy some tickets and having to call the ticket office). When I logged on to try to buy semi tickets, it logs me on as my son and would only allow me to buy his ticket / seat. Having tried to call the ticket office four times yesterday and to be told I was '28th in the queue' each and every time, I gave up on basis of buying today online. The ticket system was then down this morning when I tried again and wasn't showing any tickets available to buy. Finally it now works, but I was apparently timed out of buying the tickets whilst the payment was processing but have a confirmation email (with no attachments) and the money has been drawn against my bank account. I am that peeved with the process that I am writing to the club to request my 2 x £5 discount on the full price I have had to pay to buy 2 tickets as their system is not fit for purpose. God knows what will happen if I try to get tickets for the Grand Final if we get there.

moto748 wrote: ↑Tue Sep 24, 2024 3:18 pm I went down to the ticket office just now. not the big queue I expected, only two in front of me, but only one till in operation. So I was told, we can post, or you can pick up, or we can email. So I said, email is fine, but they said in any case, tickets are not being sent out until next week.. So don't worry, endoman and the_cow

One thing i didn't understand is that I approached the stadium in what I thought was the 'correct' way, turning into Stadium Way from the traffic lights on Scot Lane. But as I approached the stadium, there was three jobsworths there in a car in hi-vis, blocking the access to the stadium and the parking spaces by the ticket office. So I bore left and parked on the bridge (not on double yellow). As I walked past, one of the men shouted, Oi, how long are you going to be parked there, mate? I shouted back, as long as it takes me to buy a ticket, mate! I've never seen the road closed there before in a all the many times I've driven to the ticket office in the past.